PASSsystem ‘live’ care plans

When you receive support at home, it is important that your carer has all your information at their fingertips to help them spend as much time caring for you as possible. Introducing…  In order to help your carers spend more time with you and less time on paperwork, we will shortly be introducing a new way to receive and record your care information. It’s called the PASS System. PASS is a ‘live’ digital care program, [...]

Helen is our Winner! Client Survey 2017

Congratulations to Helen, winner of our Client Survey 2017 prize draw, pictured here with Riccall Care Co-ordinator Nadine. This year Helen took part in our annual client survey, and along with everyone who completed and returned theirs, Helen was automatically entered into our prize draw. This year's prize was a hamper choc full of delicious goodies. Thank you Helen for your feedback and we hope you enjoy all the treats! Our client surveys are very [...]

Long Service Care Celebrations

We pay tribute to all our carers who have been with us for over 10 years, providing support to people living independently at home. Working with and supporting elderly and vulnerable adults in their own homes, we ensure that our home care clients are supported every single day of the year and that wouldn’t be possible without our amazing care team, 19 of whom have been working with us for over 10 years. Some have [...]

Home Care in Crisis?

In a recent article for The Press newspaper, Riccall Care owner/directors Gill and Tony Conroy discuss the current state of funding and much reported 'home care crisis'. Describing how they, as a small family business cope, and the work of Riccall Care's dedicated carer workers out in the community. Who cares if the money runs out? Health and social care is in the news. With successive governments seemingly unable to take a long-term view of [...]

Health Education England Seal of Quality Assurance

We are delighted to have our training program confirmed by the NHS Health Education England Yorkshire and Humber as meeting the quality assurance standards for clinical skills and simulated training. Riccall Care is currently the only home care company in the country to achieve this recognition. Kay Ford, Regional Clinical Skills and Simulation Advisor for Health Education England in Yorkshire and the Humber, said: “I’m delighted that Riccall Care training team have provided evidence to demonstrate that they [...]

Winners The Press Business Awards 2016

We were delighted and overwhelmed to win Best Family Business Award at The Press Business Awards 2016 and also to be named The Press Business of the Year. What a night for our small family business and for social care! Here's what The Press had to say... IT WAS a night for unbridled joy and tears of emotion - and for celebrating the very best of business. Hundreds of people gathered at York Racecourse for [...]

Our Achievement Through People

Riccall Care is built by and for people In 1984 Peter and Sheila Lawson, together with daughter Gill, opened a small residential care home. During the 90s they diversified into domiciliary care and established Riccall Care (RC), a home care business employing 25-30 part-time workers. Today, York’s leading independent home care agency and preferred supplier to City of York Council, with the help of daughters and son-in-laws, Gill and Tony Conroy now employ around 300 [...]

Generations of Care

We are an independent, family run home care agency based in Escrick, York. Established in 1984, today, Riccall Care (RC) is run by Gill and Tony Conroy, their daughter Helen and son in laws Mike Richards and Adam Thompson and employs over 230 local people. L to R: Helen Conroy, Adam Thompson, Peter Lawson, Gill Conroy, Mike Richardson, Tony Conroy, Sarah Richardson In 1984 accountant Peter and social worker Sheila Lawson sold the [...]

How to Keep Antibiotics Effective

Antibiotics are medicines that cure and, in some instances prevent, bacterial infections in humans and animals. Today, our growing resistance to these essential drugs is emerging as a very real threat to our health. Do you know how to keep antibiotics effective? Join us and become an... We all need antibiotics that continue to work. To highlight the issue to our own care team and our clients we have pledged our support and become Antibiotic [...]

How to Keep Warm this Winter

It's very important for all of us to keep warm and well throughout the winter. For the vulnerable and elderly it could be a matter of life and death. We work hard to ensure that everyone we care for is warm and happy at home throughout the colder months. Yet, on average in England there are calculated to be 25,000 excess winter deaths every year*. As well as falling victim to infectious diseases like flu, [...]

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