PASSsystem ‘live’ care plans

When you receive support at home, it is important that your carer has all your information at their fingertips to help them spend as much time caring for you as possible. Introducing…  In order to help your carers spend more time with you and less time on paperwork, we will shortly be introducing a new way to receive and record your care information. It’s called the PASS System. PASS is a ‘live’ digital care program, [...]

Professional Success for Sofia

Sofia Penedo works as one of our great team of carers. Moving up to York last year from Ipswich and previously in a mental health care role, Sofia chose to work with Riccall Care because she appreciated our interest in her and the quality of our in-house training facilities. Sofia in our Training Suite Sofia is also ambitious and was keen to pass her NVQ III qualification. Professional development is something we promote [...]

Stroke

A stroke describes what happens when the blood supply to a part of our brain is cut off. Strokes can happen to any of us, at any age and how quickly they’re treated has a big impact on our recovery. We train our carers to spot the symptoms of a stroke and what to do next. As time is of the essence, it’s really worth knowing what to look for and how to help. So, [...]

Long Service Care Celebrations

We pay tribute to all our carers who have been with us for over 10 years, providing support to people living independently at home. Working with and supporting elderly and vulnerable adults in their own homes, we ensure that our home care clients are supported every single day of the year and that wouldn’t be possible without our amazing care team, 19 of whom have been working with us for over 10 years. Some have [...]

Health Education England Seal of Quality Assurance

We are delighted to have our training program confirmed by the NHS Health Education England Yorkshire and Humber as meeting the quality assurance standards for clinical skills and simulated training. Riccall Care is currently the only home care company in the country to achieve this recognition. Kay Ford, Regional Clinical Skills and Simulation Advisor for Health Education England in Yorkshire and the Humber, said: “I’m delighted that Riccall Care training team have provided evidence to demonstrate that they [...]

Our Achievement Through People

Riccall Care is built by and for people In 1984 Peter and Sheila Lawson, together with daughter Gill, opened a small residential care home. During the 90s they diversified into domiciliary care and established Riccall Care (RC), a home care business employing 25-30 part-time workers. Today, York’s leading independent home care agency and preferred supplier to City of York Council, with the help of daughters and son-in-laws, Gill and Tony Conroy now employ around 300 [...]

Keeping Quality of Life with Dementia

May 15-21st this year is Dementia Awareness week (DWA). The week of events throws a spotlight on dementia to help increase understanding of the condition, raise awareness of the Alzheimer’s Society, their work and fund raising. Keeping quality of life with dementia Dementia is a term that describes symptoms of progressive brain damage most commonly caused by Alzheimer’s disease or mini strokes as in vascular dementia, which cause loss of memory, difficulties in problem solving, [...]

Skills for Care Finalists

Our superb care training team were Skills for Care finalists in the Best Provider for Learning and Development 2016 category. One of only three finalists in our category, selected from over 2000+ entrants overall.  It's a huge achievement and, although we didn't win, we are so proud of our care trainers and professional carers out in the community. We all enjoyed a fabulous night to celebrate with other care professionals. Here are some pictures from [...]

Mentoring first class carers

  With the aim to drive up and unify the quality of care offered across the UK the new Care Certificate was introduced in late 2014, replacing the previous Induction to Adult Health & Social Care Work. In response we have designed and implemented a high quality Care Certificate programme with built in mentoring to produce first class carers. Our Care Certificate course has been tried, tested and well received by our own carers as [...]

New Dementia Course for York

Companion Travellers Care training, mentoring and Riccall Care’s new dementia course for professional and voluntary caregivers. Dementia is a journey on which we can only be companion travellers and, here at Riccall Care, our new interactive workshop aims to increase our knowledge and understanding of dementia in order to improve the ways we accompany those we care for. We have created a workshop style course where learners can bring their own experiences and challenges to [...]

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