Your feedback helps us improve

Your feedback

In addition to encouraging and receiving regular verbal feedback, we issue an annual paper survey to all our clients. Taking around twenty minutes to complete, this feedback is vital to our continual improvement and helps us better tailor our services. If you, or your loved one, needs help to complete the paper survey, please ask your carer for support, they’ll be happy to help.


A snapshot of our surveys will be presented in our regular newsletters, however, you can download and view the full survey findings here. Please simply click on the files to read, download and print out.

2019 Riccall Care Client Survey

2019 Riccall Care Client Survey Graphs


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